CANCELLATION & REFUND POLICY
If you make a reservation, we expect you to honor it as you would honor any other business agreement. 24 HOUR ADVANCED NOTICE IS REQUIRED IN ORDER TO RECEIVE A FULL REFUND. If you’re a “NO-SHOW”, or you give LESS THAN 24 HOUR NOTICE, there will be NO REFUND. Seating is limited, so please let us know if you can’t make it. We want to issue a refund, and we also want to fill all available spots. Showing up late is considered a “NO-SHOW”. You must show up 30 minutes prior to launch.
Adventure Kayak of Cocoa Beach wants you to participate in one of our guided kayak nature tours only as long as it will be safe and enjoyable. If the weather will make a kayak tour unsafe or not enjoyable (heavy rain or very high winds) we may decide not to go. But you don’t have to watch the Weather Channel, listen to the weatherman, or worry about big clouds in the sky…THAT IS OUR JOB! We usually makes decisions about possible inclement weather one hour prior to the scheduled departure time, and if we should need to cancel your kayaking excursion due to weather, WE WILL CALL YOU, and then do our best to reschedule your trip.